Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, payment details, and login credentials.

  • Usage Data: Information about how you interact with Mula, such as pages visited, features used, and system logs.

  • Customer Content: Data and conversations you upload or create while using Mula.

  • Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Mula service.

  • Process payments and manage subscriptions.

  • Improve product features and overall user experience.

  • Communicate with you (updates, support, marketing).

  • Ensure security and prevent misuse of the platform.

3. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Service providers (e.g., payment processors, hosting providers).

  • Legal authorities if required by law.

  • Business transfers if Mula merges, acquires, or sells assets.

4. Data Storage & Security

  • Your data is stored securely on trusted cloud providers.

  • We apply encryption, access controls, and monitoring to protect your information.

  • While we take strong measures, no system is 100% secure.

5. Data Retention

We keep your data only as long as necessary for the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time.

6. Cookies & Tracking

Mula uses cookies and similar technologies to enhance your experience, analyze usage, and improve our service. You can control cookie settings through your browser.

7. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Opt out of marketing communications.

  • Restrict or object to certain types of processing.

8. Children’s Privacy

Mula is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
support@mula.ai

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